1. Introduction​

This website is managed by Little Crystal Co. Throughout this site, the terms "we", "us", and "our" refer to Little Crystal Co.

 

Little Crystal Co. provides this website, including all information, tools, and services available from this site to you, the user, under the condition of your acceptance of all terms, conditions, policies, and notices stated here.​

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By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to abide by these terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

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Please carefully review these Terms of Service before accessing or using our website. Your access to and use of any part of the site signifies your agreement to be bound by these Terms of Service. 
 

If you do not agree to all the terms and conditions outlined in this agreement, you are not authorised to access the website or utilise any services. By accessing or using our website, you expressly agree to adhere to these Terms of Service. Any new features or tools introduced on our store will also be governed by these Terms of Service. You can always review the most current version of these terms on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website.

Please check this page regularly for updates. Your continued use of the website following any such changes constitutes acceptance of those changes. Our e-commerce platform is provided by Shopify Inc., enabling us to sell our products and services to you online.

 

2. Orders​

2.1 Acceptance: All orders are subject to acceptance by Little Crystal Co. We reserve the right to reject any order or part of an order for any reason.

2.2 Custom Orders: Custom orders may be subject to additional terms and conditions. Please contact us directly for more information.

 

3. Products and Services

3.1 Availability: Some products or services may be exclusively available online through our website. These items may have limited availability and are eligible for return or exchange as per our Return Policy. We have made every effort to accurately depict the colors and images of our products on the store. However, we cannot guarantee that your computer monitor will display these colors accurately.

While we reserve the right to restrict sales of our products or services to certain individuals, geographic regions, or jurisdictions, this will be determined on a case-by-case basis. We also maintain the right to limit the quantities of products or services offered. Descriptions of products and pricing are subject to change at our discretion without prior notice. We reserve the right to discontinue any product at any time.

Any offers for products or services on this site are void where prohibited. We do not warrant that the quality of any products, services, information, or other materials purchased or obtained through our website will meet your expectations, nor do we guarantee that errors in the Service will be corrected.

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4. Pricing and Payment​

4.1 Pricing: All prices are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated.

4.2 Payment: Payment must be made in full at the time of placing an order. We accept payment via PayPal and Bank Transfer.

4.3 Currency: All transactions are processed in AUD. For international orders, currency conversion fees may apply.

4.4 Amendments: Product prices may change without prior notice. We retain the right to adjust or terminate the Service (or any portion or content thereof) at any time without prior notification. We are not liable to you or any third party for any alterations in pricing, suspension, or cessation of the Service.

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5. Shipping​

5.1 Shipping Methods: We offer shipping within Australia. International shipping may be available upon request and may incur additional fees.

5.2 Delivery Times: Estimated delivery times are provided as a guideline only and are not guaranteed. Delays may occur due to unforeseen circumstances.

5.3 Shipping Charges: Shipping charges are calculated based on the weight and destination of the order. The customer is responsible for any customs duties or taxes imposed by the destination country.

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6. Returns and Refunds​

6.1 Refunds: We do not offer refunds for change of mind. Refunds or replacements will only be provided for faulty or damaged goods, subject to verification.

6.2 Damaged Goods: Claims for damaged goods must be submitted within 7 days of receipt. Please provide photographic evidence of the damage.

6.3 Billing and Account Information: 

We retain the right to reject any orders placed with us. We may, at our discretion, impose limits on or cancel quantities purchased per person, per household, or per order. These limitations may extend to orders made under the same customer account, the same credit card, and/or orders using identical billing and/or shipping addresses. Should we modify or cancel an order, we will make reasonable efforts to notify you via the email address and/or billing address/phone number provided at the time of order placement.

We also reserve the right to restrict or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to furnish current, accurate, and complete purchase and account details for all transactions conducted on our site. It is your responsibility to promptly update your account information, including email addresses and credit card details, to ensure smooth processing of transactions and facilitate necessary communication. For further information, please refer to our Returns Policy.

 

7. Liability​

7.1 Limitation of Liability: To the extent permitted by law, Little Crystal Co. shall not be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind - including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising from contract, tort (including negligence), strict liability, or otherwise, resulting from your use of the service or any products obtained through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

7.2 Indemnification: You agree to indemnify and hold Little Crystal Co. harmless from any claims, losses, liabilities, and expenses (including legal fees) related to your use of our products.

7.3 Indemnity: You agree to indemnify, defend, and hold harmless Little Crystal Co., along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms of Service, any referenced documents, or your violation of any law or the rights of a third party.

 

8. Privacy​

8.1 Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your information. Please refer to our privacy policy found on this website for more information.

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9. Governing Law​

9.1 Jurisdiction: Little Crystal Co's Terms of Service and any additional agreements under which we provide Services to you will be governed by and interpreted in accordance with the laws of Australia.

 

10. Changes to Terms​

10.1 Modification: Little Crystal Co. reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.

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11. Errors and Emissions 

10.1 E&OE: From time to time, our site or the Service may contain inadvertent typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We maintain the right to rectify any such errors, inaccuracies, or omissions, and to modify or update information, or cancel orders, if necessary, without prior notice (even after an order has been submitted). It is not mandatory for us to regularly update, revise, or clarify information in the Service or on any related website, including pricing information, except as mandated by law. The absence of a specified update or refresh date on the Service or any related website should not be construed as an indication that all information therein has been modified or updated.

 

12. Contact Information​

If you have any questions about these Terms of Service, please contact us at:

Little Crystal Co.
info@littlecrystalco.com